How To Grow Your Small Business Through TikTok and Other Social Media (2023)

Money / Business

By Heather Taylor August 7, 2022

How To Grow Your Small Business Through TikTok and Other Social Media (2)

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If your small business has been wondering whether it should get involved on TikTok — or explore another platform where it can grow its sphere of influence and customer base — now is the time to stop wondering and start an active social media presence.

Follow these tips for starting and growing a following on any social media platform and learn why having an active social presence matters regardless of the platform.

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Tips for Getting Started on Social

Most social media professionals will tell you starting a social media presence requires having a plan. Businesses should not feel pressured to have a presence on every platform, nor should their plan entail creating and sharing the exact same content on every site. Here are a few building blocks for your social media plan.

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Identify the Projects

Lorrie Thomas Ross is the founder and CEO of Web Marketing Therapy, a full-service marketing agency specializing in social media marketing support and optimization. She recommends creating a plan identifying the projects, such as picking a platform, photo or video capture, editing, creating, posting, moderating and content calendar creation.

Doing this ensures there are clear processes and systems in place.

“There has to be consistency with content creation and a focus on quality over quantity,” said Thomas Ross. A small business, for example, would not start a TikTok unless they have people who can continually create content, as this is the key to building credibility, visibility and sellability.

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Do Your Research

Working in social media, whether you decide to start with TikTok or Instagram, is incredibly time consuming. More often than not, many small businesses are not prepared for the commitment.

Doing your research prior to beginning can be a big help. If you decide to start a TikTok and want to begin working on your video, for instance, you’ll need to know how much time it takes to shoot, reshoot, edit, add text, do some more editing and post the final video. Thomas Ross said a short video can take hours to make and needs to be planned for accordingly.

Go Where Your Target Audience Is

Part of your research will determine which social media platforms are the right ones for your small business and its demographic.

“The platform a business owner should use to grow their business depends on the nature of their business and most importantly, their target audience,” said Thomas Ross.

Depending on the industry your small business is in, you may find starting a TikTok account is or isn’t beneficial for its audience. A wedding planner might prioritize Pinterest, someone in the financial services industry might focus on LinkedIn and the owner of a retirement coaching company might do more with Facebook.

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Brands with a lot of “how-to” video content, Thomas Ross said, will likely prioritize YouTube, Instagram and TikTok.

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As you figure out which platforms are right for your target audience, don’t forget social media marketing is kind of like finance. A financial advisor would recommend you create a diverse investment portfolio. The same rule of thumb should apply to small businesses on social media.

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“People have their own social media preferences. Some love Twitter, some are big on LinkedIn. Having stronger focus areas is great, but don’t discount the power of having a presence on several to elevate your business,” said Thomas Ross.

Measure Efficacy

“With any marketing effort, you create the idea, execute it, monitor it and rinse repeat,” said Thomas Ross. “Measure efficacy by reviewing followers, responses and traffic to the website.”

Grow Your Business Through Blogging

Regardless of the platform they ultimately utilize, Thomas Ross said all businesses need to consider using a blog.

Yes, a blog. It might sound like you’re taking your business backwards rather than forwards by blogging, but active blogs full of content can translate into social media posts across every platform.

“The blog is the core of social media marketing as a well-managed blog serves as the foundation to generate a plethora of social media posts across all platforms,” said Thomas Ross.

Tips for Getting Started on TikTok

What should small businesses know specifically about TikTok? Fulya Uygun, co-founder and CEO of Bowery Boost, tells GOBankingRates what TikTok users want and what to know before getting on the platform.

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Uygun said TikTok reminds her of the early days of Instagram where brands were able to get substantial

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amounts of organic exposure without adding paid advertising to the game. Small businesses don’t want to miss out on this opportunity either.

“Creating meaningful, fun or engaging content can still get you earned views on Tiktok, while that strategy isn’t as possible now on Facebook, Instagram or even Pinterest,” said Uygun. “Be sure to actually build a content strategy specifically for the platform.”

Be Authentic

Here’s what TikTok users don’t want: salesy, pushy assets promoting a brand or product. If your small business is heading to TikTok, you, and your content, should be engaging and authentic. Ideally, Uygun said you should be ready to let TikTok users learn more about the people behind the brands and businesses.

Posting Fresh Content Frequently Is a Requirement

TikTok users consume content faster than any other social platform. If you’re planning to get on TikTok, Uygun recommends getting ready to post two to three times, minimum, each day.

Small businesses planning to add money behind their TikTok strategy are recommended to let their marketing team participate in the content process.

“Brainstorm with anyone who is doing paid social for your brand to make sure some of the content you create can be pushed as Spark Ads. This generates higher engagement and eventually conversions,” said Uygun. “On organic and paid TikTok, creating and posting often is important. An ad that performs strongly for a week might perform horribly the next week due to fatigue.”

Remember to track TikTok trends too. Uygun said businesses can use influencers to create content for you and check the TikTok ad library for the best performing content to get inspiration.

Why an Active Social Media Presence Matters for Business Growth

Being active on social media — and being creative and engaging in your planning — is essential for business growth because it helps small businesses build visibility, solidifies credibility and creates connections to support sellability.

“There is no on and off switch with marketing,” said Thomas Ross. “Continually staying in front of current and potential audiences is a must to brand, build and boost business, and social media is one of the lowest cost and low barrier to entry ways to do this!”

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FAQs

How can I use TikTok to grow my business? ›

You can promote your small business on TikTok by posting great quality content regularly, engaging with your audience, using popular hashtags and TikTok sounds, and working with influential creators.

How TikTok is helping small businesses? ›

Advertising

A big benefit of TikTok for business is that you can advertise on the platform to grow brand awareness and reach new audiences.

How social media help small business? ›

Social media can help your business to: attract customers, get customer feedback and build customer loyalty. increase your market reach, including international markets. do market research and reduce marketing costs.

What is the best social media for small business? ›

15 of the Best Social Media Platforms for Your Business in 2022
  • 1) Google My Business Google Business Profile (f.k.a. Google My Business) 5 billion. ...
  • 2) Facebook. 2.91 billion. ...
  • 3) YouTube. 2.562 billion. ...
  • 4) WhatsApp. 2 billion. ...
  • 5) Instagram. 1.1478 billion. ...
  • 6) WeChat. 1.263 billion. ...
  • 7) TikTok. 1 billion. ...
  • 8) Facebook Messenger.
2 May 2022

Why is TikTok good for marketing? ›

Engagement figures are exceptionally high on the platform. According to one study by Influencer Marketing Hub, TikTok beats all other platforms when it comes to engagement levels across accounts of all sizes. TikTok is also really good at keeping people on the app, as users typically interact with it 45 minutes a day.

How many times should I post on TikTok? ›

The general rule of thumb for TikTok posting frequency is to post engaging high-quality content as often as you can. Most brands will benefit from posting 1 to 3 times per day, but this is no hard and fast rule.

What businesses are successful on TikTok? ›

These Brands Will Inspire Your TikTok Strategy
  • Vessi. Vessi is an awesome footwear brand based in Canada. ...
  • Spikeball. For those of you who don't know Spikeball, they describe themselves as if volleyball and foursquare had a baby. ...
  • Chipotle. ...
  • Elf Cosmetics. ...
  • Guess. ...
  • NBA. ...
  • The Washington Post. ...
  • NFL.
7 Mar 2022

How TikTok can increase sales? ›

For brands looking to boost their sales on TikTok, consistently posting content that includes popular hashtags, audios, memes and trends is one of the simplest ways to ensure your videos are seen by a wider audience.

How can I use social media to promote my business? ›

8 Effective Ways to Promote Your Business on Social Media
  1. Choose the Right Platforms. There is no shortage of social media sites on which to share your content. ...
  2. Create a Calendar. ...
  3. Encourage Engagement. ...
  4. Don't Over-Promote. ...
  5. Share Video. ...
  6. Address Problems Quickly. ...
  7. Build a Community. ...
  8. Provide Value.
2 Jun 2017

How can I grow my business? ›

Although growing your small business will take time and energy, there are 10 strategies you can use to help accelerate business growth.
  1. Do Your Research. ...
  2. Build a Sales Funnel. ...
  3. Increase Customer Retention. ...
  4. Participate in Networking Events. ...
  5. Practice Corporate Social Responsibility. ...
  6. Form Strategic Partnerships.

How can use social media to create a positive image about yourself? ›

10 Steps to Building Your Personal Brand on Social Media
  1. Fully Update Your Social Media Accounts. ...
  2. ​2. ...
  3. Make Posting Easy with Social Media Apps. ...
  4. Regularly Share Content. ...
  5. Import Your Contacts. ...
  6. Keep Social Posts Positive & Engaging. ...
  7. Find & Join Groups. ...
  8. Keep Your Brand Voice, Image & Tone Consistent.
14 Sept 2021

Does business account on TikTok increase followers? ›

Access to the Promote feature: Business accounts can use TikTok's advertising tools to get more people to discover their content and gain more followers. Promote isn't available for videos that have copyrighted sound, so you can only promote videos that use original audio that has been cleared for commercial purposes.

How do I get more customers on TikTok? ›

7 Tips for Using TikTok to Attract Customers
  1. Thorough Hashtag Research. In many ways, navigating TikTok is similar to navigating Instagram, especially when it comes to hashtag use and SEO. ...
  2. Keep it Short. ...
  3. Work with Established Influencers. ...
  4. Be Human and Authentic. ...
  5. Engage with Your Audience.

Is TikTok for business Free? ›

Setting up a TikTok Business Account is free of charge and only takes a few seconds.

Videos

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